Computing & Media Services
Faculty of Education
University of British Columbia
2125 Main Mall
Vancouver, BC Canada V6T 1Z4
Fax: 604.822.6399
Staff
Paul Chan, IT Support
Room 1008D
604.827.5152
- Hardware and Software Setup & Support
- Recommendations for IT Purchases
- Mac OS X Computer Lab Support (Scarfe 1006)
- Provisioning of Accounts & Access to Shared Drives for Administrative Staff/Faculty
- Network Support (Internet - Wired, Wireless)
Larry Defehr, AV Support
Room 1
604.822.5220
- Classroom/General Audio Visual Support
- Assistance With Video Post-Production (Editing)
- Video Conferencing Support
- AV Equipment Maintenance & Repair
- Support for Self-Serve Equipment (Scanning, Video Production, Photography)
- Poster Printing
Vicki Domansky, Admin Support
Room 1008
604.822.5248
- Reception & General Inquiries for IT Services
- Account Support (CMS Lab Accounts, Email, CWL)
- Computer Lab Bookings
- Learning Management Systems Course Creation (WebCT Vista, Bb Learn)
- Assistance with Administration of UBC Online Directory, Voice Services (Pinnacle), etc.
Edna Johnson, AV Technician
Room 1
604.822.5372
- Reception & General Inquiries for Audio Visual Services
- Equipment Loans
- Media Sales (Paper, Digital Media, etc.)
- CMS Lab Printing Sales (Scarfe 1,155, 1006, 1007, 1011)
- Laminating
- Support for Self-Serve Equipment (Binding, Ellison Punch, etc.)
- Pickup Location for Xerox (XGS) Print Services
Roman Piotrowski, IT Technician
Room 1008G
604.822.3272
- Hardware and Software Setup
- Hardware Repairs
Michael Shepard, IT Support / AV Manager
Room 1008E
604.822.6290
- Hardware and Software Setup & Support
- Recommendations for IT Purchases
- Network Management & Support
- Manager of AV Operations
- Windows Computer Lab Support (Scarfe 155, 1007, 1011)
- Web Infrastructure Support
- Server Provisioning & Support
- ePortfolio Support
- Decommissioning of Computers
Sue Wood, IT Support
Room 1008C
604.822.6390
- Hardware and Software Setup & Support
- Recommendations for IT Purchases
- Coordinating & Support for the Laptop Café Project – Promoting the Use of Instructional Technologies by Sessional Instructors
- IT Training & Workshops
- Learning Management System Support (WebCT Vista, Blackboard Learn)